Terms
Last updated 30 August 2026
These Terms of Service govern your use of the Lead X Design website and the services we provide. By using this website or engaging us for services, you agree to these terms. Please read them carefully. Where we agree a separate proposal, statement of work or service agreement with you, that agreement will also apply, and if anything in it conflicts with these terms, that agreement will govern for the services it covers.
Lead X Design ("Lead X Design", "we", "us" or "our") is a full-service digital agency based in Bermuda. We provide digital growth services to businesses and organizations in Bermuda and internationally. You can reach us through our contact form or .
We provide digital growth services which may include strategic websites, digital marketing, local SEO, content, social media, lead generation, AI-powered automation and customer engagement, and ongoing management and support, including our flagship Lead X Growth Engine packages. The specific services, deliverables, timelines and fees for your engagement will be set out in the proposal or service agreement we agree with you. We may refine and improve our services and packages over time.
Proposals, quotes and package descriptions are provided for your consideration and do not create a binding contract until both parties confirm the engagement. An engagement begins when you accept a proposal or service agreement, or when work commences with your authorisation. Package inclusions, and any add-ons, apply as described in the accepted proposal.
Our packages are typically provided on a monthly retainer basis, billed in advance unless we agree otherwise in writing. Fees, billing cycle, and any setup or one-time charges are set out in your proposal or service agreement.
To help us deliver good work on time, you agree to:
On full payment for the relevant work, you own the final deliverables we create specifically for you, such as your website content and design, subject to the rights of any third parties in components used within them. We retain ownership of our own pre-existing materials, tools, frameworks, templates, know-how and any underlying software and systems, including anything we reuse across clients, and we may continue to use these. Third-party components, fonts, stock assets, plugins and platforms remain subject to their own licences. Unless we agree otherwise, we may reference the work we have done for you, and include it in our portfolio and case studies.
Our services often rely on third-party platforms and tools, such as hosting, analytics, advertising networks, payment gateways and social media. We do not control these services and are not responsible for their availability, changes, pricing or policies. Your use of them may be subject to their own terms.
We take pride in our work and will provide our services with reasonable skill and care, in a professional manner. However, digital marketing and online growth depend on many factors outside our control, including search engines, advertising platforms, market conditions and the actions of your customers.
For that reason, we cannot and do not guarantee any specific outcome, ranking, level of traffic, number of leads, revenue or timeline. Any examples, past results or projections we share are for illustration only and are not a promise of similar results for your business. Except as expressly stated in these terms or a service agreement, our services and this website are provided on an "as is" and "as available" basis, without further warranties of any kind, to the fullest extent permitted by law.
To the fullest extent permitted by law, Lead X Design will not be liable for any indirect, incidental, special or consequential losses, or for loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with our services or this website. To the fullest extent permitted by law, our total liability to you for any claim connected with an engagement will not exceed the fees you paid to us for the specific services giving rise to the claim in the three months before the claim arose. Nothing in these terms excludes any liability that cannot be excluded under applicable law.
Each party may receive confidential information from the other during an engagement. Both parties agree to keep such information confidential and to use it only for the purposes of the engagement, except where disclosure is required by law. We handle personal information as described in our Privacy Policy.
You agree to use this website lawfully and not to misuse it, for example by attempting to gain unauthorised access, disrupt the site, introduce harmful code, or copy or scrape content without permission. We may suspend or restrict access if the site is misused.
Retainer engagements continue on a rolling basis until ended by either party. The notice period and any minimum term are set out in your proposal or service agreement. You may end an engagement by giving the agreed notice in writing, and we may end an engagement, for example, for non-payment or material breach. On termination, you remain responsible for fees for services performed up to the effective end date, and we will hand over the deliverables you have paid for in full. Terms that are meant to survive termination, such as intellectual property, confidentiality and limitation of liability, will continue to apply.
These terms are governed by the laws of Bermuda, and any disputes relating to them or to our services are subject to the jurisdiction of the courts of Bermuda. Before resorting to formal proceedings, we ask that you contact us so we can try to resolve any concern directly and in good faith.
We may update these terms from time to time. When we do, we will post the updated version here and change the "last updated" date above. Your continued use of the website or our services after an update means you accept the revised terms. Changes do not affect the terms of an engagement already agreed, unless we both agree in writing.
If you have any questions about these Terms of Service, contact us:
