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Author: Keeon Minors

Customer Service

The Do’s and Don’ts of Customer Service

Everyone can recall a time when they’ve received excellent customer service. Whether it was the clerk who was extra helpful or the hotel staff who went above and beyond, we’ve all experienced it. Unfortunately though, the bad customer service is almost always recalled more easily.

In the pursuit of excellent customer service, several dos and don’ts should be followed:

Google AdSense Ads

Types of Google AdSense Ads | Meaning & Size formats

One of the frequently asked question by beginners after signing up with Google AdSense is which are the highest performing Google AdSense ads?

Local SEO Audit

How to Perform a Local SEO Audit for Your Business in 12 Steps

Businesses on page 2 of the SERP might as well not exist. You’ll need to do a local SEO audit to find where you rank. Here’s how to get it done.

Understanding and Optimizing Your Website Speed

Understanding and Optimizing Your Website Speed

Bridging the gap between user expectations (2 seconds) and average website load time (5 seconds) is the goal of page speed optimization and the tactics we’ll outline later. But why exactly does page speed matter?

Business Website Essentials

Business Website Essentials

Telling a small business owner to “assume the perspective of your customer” is one of those classic easier said than done problems. It’s not for lack of trying, but owning a small business isn’t just a job, it’s a lifestyle. And when you put that level of passion and commitment into something, your unique familiarity with it can be tough to shake.

5 Ways to Warm Up a Cold Email Lead

5 Ways to Warm Up a Cold Email Lead

With every new email lead comes the hope of a new professional relationship, for both your network and your direct business. Many a times these leads become unresponsive or simply just disappear.

Keyword

3 SEO Tips to Improve Your Keyword Research

Although you may not always notice them, keywords play an integral role when it comes to helping a small business get found online. So let’s get to it by breaking down the long and short (tail) of it.

Email marketing roi

7 Proven Tricks to Increase Your Email Marketing ROI

Online marketers include email marketing in their tool kit as it is proven to fetch the highest ROI for their business.

Online Reputation Management

What is Online Reputation Management?

Online reputation management is a part of a greater digital marketing strategy that works alongside review management, business listings, paid search/ads, social media management and SEO to help your business stay competitive and relevant online.

youtube

Enormous Benefits of Using YouTube for Your Business

Not certain if YouTube can help develop your business? Here are 8 advantages that YouTube can give to your business.